Terms and Conditions

Terms and Conditions

These terms and conditions govern your use of the Cloud9Cats website and your purchase of products from us. By placing an order, you agree to these terms.

1. About Us

Cloud9Cats is an online retailer of premium cat products, based in the United Kingdom.

2. Orders

By placing an order, you confirm that you are legally capable of entering into a binding contract. We reserve the right to refuse or cancel any order at our discretion.

3. Pricing

All prices are displayed in GBP and include VAT where applicable. We reserve the right to change prices at any time without notice.

4. Delivery

We aim to dispatch orders within 1–3 business days. Delivery times may vary. See our shipping information for full details.

5. Returns

Please refer to our Return Policy for full details on how to return an item.

6. Intellectual Property

All content on this website, including images and text, is the property of Cloud9Cats and may not be reproduced without permission.

7. Limitation of Liability

Cloud9Cats shall not be liable for any indirect or consequential loss arising from the use of our website or products.

8. Governing Law

These terms are governed by the laws of England and Wales.

9. Contact

For any queries, contact us at Cloud9Catstore@gmail.com.